Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Put in place an appointment for cellular assistance, and that is FREE by the way, they gave me a time-frame concerning 11am and 2pm, they arrived at eleven:30am. Arrived in did thier thing, fast and professionally, no mess and no additional charges, it was a very enjoyable experience. Oscar was one of several professionals that arrived out and he was really good, excellent customer support.
Steve P. reported "I chose to make use of the "request a quotation" and got a response about one hour which shocked me because it said It will be six hrs.
As it was by now Pretty much 7pm and i have presently been watching for hrs, I had been fatigued and now I had been remaining compelled to face and wait in a driveway when observing him dry my backseat windows along with his hand dryer and afterwards clear-up for an additional thirty minutes, I even helped him wipe down my vehicle - I couldn't have imagined it getting this bad.
Excellent customer support. I value the fact that OC Windshields had identical day support to switch my cracked windshield. I am content the prices have been extremely acceptable. General, From starting to stop, all the things went efficiently. I value the loved ones felt surroundings at OC Winshields. In the moment I walked while in the doorway, I felt welcomed and correct in the home. Nikki the receptionist was so valuable more than the phone As well as in particular person. Joe and Jason have been really sort and made me truly feel appropriate in your house. I took my boy or girl in with me and everyone was incredibly valuable ensuring I'd every little thing I necessary to make my wait as cozy as is often.
I arrived in two times later. I arrived in and went within to pay. Arrived out to $156 soon after tax. I checked in on Yelp and received a cost-free glass cleaner. The manager inside of was great, and the dude working on my car or truck was fantastic. It only took about 20-twenty five mins to finish, Regardless that the informed me forty five mins. I haven't taken off the tape but, but I haven't viewed any difficulties. The warranty handles and leaks and nicks. I might surely suggest to Anyone else!
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Another excuse with the three stars could be the inconsistency in quoted prices. Again, I commend OC Windshields because the price was far more affordable that other destinations I researched, but ultimately, the pricing was type of fishy to me. So I to begin with inquired about fees via Yelp. By means of email on June fourteen, I had been quoted $195 for aftermarket glass and $245 for premium glass. I did not answer after that or make an appointment. It was not until finally now, June 19, that I made a decision to have my windshield replaced, so I named them this early morning to view if that they had an availability today.
He has bought to get the sweetest. I named simply because I needed to can be found in ASAP because I failed to want it to bring about a bigger crack. He closes at 6:00pm. I arrived at six:15pm. He stayed after to help you me. How magnificent is the fact? Identified my go-to place & will now shout at the highest of my lungs within the hill tops for men and women to come right here. Very seriously. Tremendous great. And when u sign in on yelp u get this seriously Massive window cleaner. Not People Tremendous compact ones that finishes in one spray.
He claimed, "you have to be superior for now." He also pointed out that it absolutely was likely to be totally free for the reason that they didn't want to be chargeable for the hurt. This shop "ensures that the glass might be freed from defects [and] if there are any challenges connected to the set up, [they] will not rest until that you are content," this clearly wasn't followed currently simply because one) I'm surely not satisfied and a pair of) it really is unfortunate to find out that it will distribute. I came to this location due to wonderful evaluations, but I thoroughly regret coming right here today.
My insurance provider is now getting ready a situation. Artwork's Car Glass even now has an opportunity to acknowledge obligation prior to this goes to court. I positive hope they are doing since that might be much easier for both equally of us... I guess they Feel this will likely just disappear. I assume they do not know how insurance policies companies work and that they're producing this total difficulty A lot even worse for on their own. I Actually wasn't even going to go away bad opinions and would nonetheless clear away/edit this comments if they phone back again my insurance plan adjuster. I hope they do the correct issue prior to it turns into a court docket situation.
So my windshield was hit by a rock and my insurance provider suggested Safelite cellular service. I click here was not household when the technician confirmed up but my other half was, as I drove up he was however below and Just about finished the hood was now down and he was installing my windshield wipers back again. I had been instructed to not travel my automobile for half an hour . two hours later I drove my vehicle to The shop and noticed the plastic piece to the lower Section of my windshield going and generating sounds. Pulled into The shop opened the hood and found two of your inserts were being damaged and one particular was missing so I identified as Safelite they transferred me to another Office for problems I had been supplied A further appointment to have it checked.
If at all possible I'd personally provide them with zero stars! I required my windshield replaced and picked Safelite for the occupation. Their customer service representatives are very Expert...But there mobile support is the alternative my appointment was from three-5pm and the cellular technician decides to connect with me at five:fifteen to reschedule.
Even so, signing for "authorization" and then a few minutes later receiving an email alerting me that I agree Together with the observed damages was surprising and unpleasant. I truly feel it would be a lot more conducive to excellent buyer treatment to become additional honest with the things they are signing and to point out this listing right before owning them indication.
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